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This page mentions some of the steps to be followed to troubleshoot any of the problem while loading a page.

1. Most of the Games/Puzzles here are run on Java Run Time (JRE) or Flash. Please do make sure that your browser has required plugins. 
2. In case problem is still there, do try changing your the browser.
3. If you are unable to solve the problem on any page, we do let us know about that page by putting your comments on Feedback page. Please do describe the problem clear and do mention the page URL.